Mac App Store FAQs

Why is every DVD that I put in coming up as copyright protected?

That problem occurs because the CSS protection cracking feature in Enolsoft DVD Rip and Enolsoft iMedia Converter is blocked, a result of the Mac App Store’s disapproval of posting apps with that utility. We do, however, provide Enolsoft Free DVD Decrypter Plugin, a simple plug-in that can restore that CSS protection cracking feature in both apps, on our website at . So all your copyright protected DVDs can be converted if you have that plug-in installed on your computer.


Do I need a registration key to activate your apps from Mac App Store?

Not really. Copies that we sell on Mac App Store are totally really-to-go; no need to input corresponding registration keys whatsoever.


How do I get a refund if I am not fairly satisfied with the app from Mac App Store?

In this case, please contact the Enolsoft Support Center at first to report the technical issue that you are experiencing, if there are any. To have the charge reversed, assuming the issue could not be resolve effectively, you need to contact Mac App Store Customer Support for further assistance, as we, Enolsoft, have no control over refunding purchases.


Is it possible for me to install and utilize the apps purchased from Mac App Store on multiple computers?

Apps from the Mac App Store may be used on any Macs that you own or control for your personal use.


Are app updates free?

Yes. No need to pay extra for updates for apps you purchased. You can get them through the Mac App Store when you are notified to do so.